What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Afterpay.
How do I determine my size?
We provide a detailed sizing chart on our product pages to help you find the right fit. If you're still unsure, feel free to reach out to our customer service team for assistance!
What is your return policy?
We want you to love your Hoodvibes gear! If you’re not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please ensure the items are in their original condition, unworn, and with tags attached.
How long will it take for my order to arrive?
Shipping times vary based on location and time of year. Generally, orders will be processed within no more than 10 business days, and standard shipping typically takes 1 - 3 business days. You will receive a tracking number via email once your order has shipped.
Is international shipping available?
No, we currently do not ship internationally at this point but keep your eyes on our website and social accounts just incase that changes.
Can I track my order?
Absolutely! Once your order has shipped, you will receive an email confirmation with a tracking number, so you can keep an eye on your package’s journey.
How can I contact customer support?
If you have any questions or need assistance, our customer support team is here to help! You can reach us via email at [email protected] or through our contact form on the website. We will get back to you as soon as possible.